GROUP Bookings & FUNCTIONS

03 March 2022

Posted on 03 March 2022 posted in News

Our Winery Restaurant has limited capacity & some areas are weather dependant. While walk-ins are always welcome, bookings are recommended for groups. 

Please note that bookings over 8 people are required to dine on a SET MENU, served sharing style, in the center of the table.

For booking over 8 people please email to info@mercurybayestate.co.nz: name, surname, contact number, number of attendees, day&time preferred, occasion etc.

T&C : Note that we need confirm number of attendees 48hous in advance; also 50% of food spending (from set menu chosen) – not refundable – is requested a week before the event to secure the booking.

PLEASE BOOK FOR ALL GUESTS, INCLUDING CHILDREN. Please see our cancellation & no show policy (below) for conditions.

Tables are available from 11:00am to 3:00pm (& later in the Summer months)

Bringing food or alcohol onto our premises is prohibited.

You can book by phoning us 07 866 4066 or by emailing info@mercurybayestate.co.nz

CANCELLATION & NO SHOW POLICY:

All reservations made at Mercury Bay Estate must be accompanied by a valid Visa or MasterCard credit card to confirm your booking. To confirm that the debit or credit card information provided is accurate, we may place a temporary authorisation on your debit or credit card at the time you provide your debit or credit card information.

Cancellation or changes to your booking must be made at least 48 hours prior to your booking by contacting Mercury Bay Estate by email on info@mercurybayestate.co.nz or by phone on 07 866 4066 or you will be charged a fee.

If you are unable to keep your reservation and you fail to cancel the reservation according to the notice period above a $25 NZD charge per person will be charged to the credit card provided. The cancellation charge also applies to changes in numbers for your group i.e. if you booked for 8 people but 2 were a no show and you had not informed us in accordance with the notice period.

Our reservation system is provided by EVEVE who guarantee to maintain the privacy of the data provided.The transactions for processing payments & capturing credit card data is handled through STRIPE who operate one of the highest dat protection standards worldwide.